Player’s account blocked due to multiple accounts claim

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Player’s account blocked due to multiple accounts claim

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  • After he sent those documents, the casino still didn’t pay him his winning.
  • The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet.

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The player from Germany had initiated two withdrawals over two weeks ago totaling over 4,000 Euros and had been informed of ongoing delays. The payment should have been processed by 02.05, but despite the change in dates, no money had been received. Any requests for cancellation or alternatives had been met with refusal. The player had suspected the delay was a tactic by the online https://sbobet888.icu/ casino and had feared insolvency. We had attempted to investigate the matter and asked for additional information from the player. However, due to a lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions.

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Player hasn’t received all of his funds.

The issue was resolved as the player confirmed receipt of her winnings. Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at 1xBet Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of 1xBet Casino to be average. Register with 1xBet and use our code to claim up to 130% first deposit bonus 1xbet is one of the hottest bookies when it comes to bonuses and rewards. With Wikiwallet, you can get a 130% bonus for your first deposit to the website.

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The player from Myanmar is having trouble with account restrictions because the casino is repeatedly requesting the same documents that were already sent. The account was subsequently closed after the player sent a document from another person due to repeated requests for previously sent documents. The player from Argentina has difficulty withdrawing his winnings of 80 USD. After complying with the betting requirements, the casino is asking for documents.

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The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical. After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. This is a prize that shows the loyalty of 1xBet to its customers. Each brand-new who opens bonus bank account gets some promo cash. The bettor needs to get a innovative account and then move forward with placing a deposit.

The player from Pakistan is experiencing some issues with the gameplay. The player from Italy is experiencing difficulties withdrawing her winnings. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request. The player from Peru is experiencing difficulties withdrawing his funds.

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Despite extending the response time by 7 days, the player had failed to respond. Consequently, we were unable to investigate further and had to reject the complaint. The player from Egypt had reported an issue with a deposit he had made on October 31st, which had been deducted from his Vodafone cash wallet but not credited to his casino account. Despite having reached out to the casino’s support and provided all necessary details, he had received no solution or response for over 20 days. We had advised the player to contact his payment provider for an investigation. The player had continued to express his frustration over the delay, insisting that the transaction was successful.

Player’s withdrawal delayed due to verification process.

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Though controversies have been connected to the company in the past, the bookie still draws players from markets all over the world. The player complained about getting repeatedly locked out of his account due to verification checks. Last time, his account got locked and he sent all required documents to the casino, but two weeks later, his situation hasn’t changed. The player from Malaysia complains about an uncertain issue. The player from Netherlands complains about an uncertain issue. The player from Belarus submitted all the required documents, but the casino is asking to send them by post.

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Customer support had been unresponsive to the player’s queries. However, the issue was resolved after the casino responded and credited the deposit amount to the player’s account. Consequently, we had marked the complaint as ‘resolved’ in our system.

We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue. The player from South Korea faced continuous delays in verification and withdrawal processes by 1xbet after winning money from baccarat. Despite providing all requested documents promptly, the player experienced repetitive delays and generic responses from the casino for over 6 days. The issue was resolved after the player submitted multiple documents. The player from Brazil had not received a response from 1xbet for days regarding document verification needed for withdrawal. Despite sending several photos and reporting the issue via chat and phone, the situation remained unresolved after more than 7 business days.

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The player alleged that 1Xbet was repeatedly requesting, in this case, an apostilled document. After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings.

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After fulfilling numerous documentation requests and participating in a Skype call, his account had been blocked unexpectedly. Despite his appeal and sending notarized documents, the player couldn’t access his account or his winnings. The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. The Gambling Commission do not provide comment on any information held regarding specific action unless it is in the public interest to do so.

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Player’s deposits and withdrawals are delayed.

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Consequently, we had to reject the complaint due to lack of further response from the player. The player from Brazil had reported that 1xbet Casino had closed their account, allegedly due to a self-declared gambling addiction. The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.

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We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Benin had had his 1xbet account verified three times and had made several withdrawals.

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You can find 1xBet movies online along with the best odds on local and international sports events. UK punters can easily tell the bookmaker apart from the competition, with an exclusive offer for new players that cannot be matched. Bettors can use their bankroll to visit 1xBet casino for an exclusive brand of games that have tons of wins in store for United Kingdom players. The player from Canada had his account in the casino blocked due to accusations of opening multiple accounts.

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